Shorten Version of Our Policy
1
Booking Fee
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A non-refundable booking fee secures your appointment and goes toward the total cost.
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Fees are retained if you cancel/reschedule within 24 hours or No Show.
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Cancel more than 24 hours in advance and reschedule within 48 hours to avoid losing your fee.​
2
Courtesy Appointment Reminders
You’ll receive reminders via text/email:
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When booking
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7 days before
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3 days before
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25 hours before
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Cancellations or reschedules after the 24-hour reminder result in forfeiting your fee.
3
No Call/ No Shows
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No communication and missing your appointment will forfeit your fee and cancel future bookings.
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Two No Shows result in permanent removal as a client.
4
Same Day Reschedule or Cancellation
Changes within 24 hours of your appointment will result in forfeiture of your fee.
5
Late Arrivals
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Arrivals after 10 minutes will be marked as canceled, and your fee will be retained.
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Courtesy calls/texts do not exempt you from late fees or cancellation policies.
6
Refund
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Services are non-refundable. Adjustments can be made within 2 days of your appointment at no charge.
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Products can be refunded within 3 days if unused, unopened, and with a receipt.
7
Menstrual Cycle
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You can wax on your cycle with a fresh tampon or consider alternative services instead of canceling.
8
Reschedule and Cancel
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Reschedule/cancel via the "Change/Cancel Appointment" link in your confirmation email.
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If canceling, reschedule within 48 hours to avoid losing your booking fee.
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For questions, text us at 844-618-0602.